Sketch - Partial outage in document processing – Incident details

All systems operational

Partial outage in document processing

Resolved
Minor outage
Started over 4 years agoLasted about 5 hours

Affected

Web app

Minor outage from 5:03 PM to 10:10 PM

Updates
  • Resolved
    Resolved

    Problem has been fixed, and all failed documents have been recovered.

  • Identified
    Identified

    We have noticed a high failure rate in document processing. Our engineers have identified the problem and are deploying a solution.