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Resolved
Document rendering outage

Started
March 25, 2021 at 10:00 AM
Status
Resolved after 30 minutes

Impact

Major outage
Affected
Document Rendering
  • Resolved
    March 25, 2021 at 10:30 AM

    The issue has been solved and all documents are being processed normally.

  • Monitoring
    March 25, 2021 at 10:18 AM

    We implemented a fix and currently monitoring the result. All the pending documents should be processed soon

  • Investigating
    March 25, 2021 at 10:00 AM

    Document rendering is not working at the moment. We are investigating the potential cause.