Sketch - Some users may see a blank sidebar while navigating the document pages list – Incident details

All systems operational

Some users may see a blank sidebar while navigating the document pages list

Resolved
Partial outage
Started over 3 years agoLasted about 1 hour

Affected

Web app

Partial outage from 5:08 PM to 6:10 PM

Updates
  • Resolved
    UTC
    Resolved

    We have tested that the issue is solved. Users may need to delete their browser cache and reload the Sketch website to pick up the changes.

  • Update
    UTC
    Update

    We implemented a fix and currently monitoring the result.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have identified the problem and will release a fix soon