Sketch - Newly registered accounts cannot verify email – Incident details

All systems operational

Newly registered accounts cannot verify email

Resolved
Degraded performance
Started about 1 year agoLasted about 2 hours

Affected

Web app

Degraded performance from 1:00 PM to 2:40 PM, Operational from 2:40 PM to 2:55 PM

Mac app

Degraded performance from 1:00 PM to 2:40 PM, Operational from 2:40 PM to 2:55 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We have identified the problem and are testing the solution.
  • Investigating
    UTC
    Investigating
    We are continuing to work on a fix for this incident.