Unreliable connectivity to our cloud services

Resolved

Degraded performance

Started almost 4 years agoOctober 03, 2022Lasted about 11 hoursOctober 03, 202210:35 AM9:44 PMUTC

Affected

Web app

Document Rendering

Collab

Updates

Resolved
October 03, 2022 at 9:44 PMUTC
Resolved
October 03, 2022 at 9:44 PMUTC
Issue has been solved after no more anomalies were detected.
Monitoring
October 03, 2022 at 5:48 PMUTC
Monitoring
October 03, 2022 at 5:48 PMUTC
A potential fix has been deployed and we are monitoring our cloud services.
Identified
October 03, 2022 at 10:35 AMUTC
Identified
October 03, 2022 at 10:35 AMUTC
We've identified an issue that affects the overall connectivity of our cloud services causing disconnects and reconnection problems.

Once we deploy the fix we expect everything to return to nominal parameters.

Sketch - Unreliable connectivity to our cloud services – Incident details