Sketch - Users can't log into the cloud – Incident details

All systems operational

Users can't log into the cloud

Resolved
Major outage
Started over 1 year agoLasted about 1 hour

Affected

Web app

Major outage from 3:06 PM to 4:00 PM, Operational from 4:00 PM to 4:30 PM

Document Rendering

Operational from 3:06 PM to 4:30 PM

Collab

Operational from 3:06 PM to 4:30 PM

Mobile app

Operational from 3:06 PM to 4:30 PM

Mac app

Partial outage from 3:06 PM to 4:00 PM, Operational from 4:00 PM to 4:30 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are investigating this issue