Sketch - Unreliable connectivity to our cloud services – Incident details

All systems operational

Unreliable connectivity to our cloud services

Resolved
Degraded performance
Started about 3 years agoLasted about 11 hours

Affected

Web app

Degraded performance from 10:35 AM to 9:44 PM

Document Rendering

Degraded performance from 10:35 AM to 9:44 PM

Collab

Degraded performance from 10:35 AM to 9:44 PM

Updates
  • Resolved
    Resolved

    Issue has been solved after no more anomalies were detected.

  • Monitoring
    Monitoring

    A potential fix has been deployed and we are monitoring our cloud services.

  • Identified
    Identified

    We've identified an issue that affects the overall connectivity of our cloud services causing disconnects and reconnection problems.

    Once we deploy the fix we expect everything to return to nominal parameters.