Sketch - Document rendering delays – Incident details

All systems operational

Document rendering delays

Resolved
Degraded performance
Started about 2 years agoLasted about 2 hours

Affected

Document Rendering

Degraded performance from 10:52 AM to 12:29 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. All the remaining documents have been processed.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. Some old document renders in the cloud will still be delayed

  • Identified
    Identified

    Document rendering is being delayed for all users. We are deploying a fix