All systems operational

Mac app
100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Web app

99.92% uptime
May 2023 · 100.0%Jun · 99.76%Jul · 100.0%
May 2023100.0% uptime
Jun 202399.76% uptime
Jul 2023100.0% uptime

Document Rendering

99.89% uptime
May 2023 · 100.0%Jun · 99.76%Jul · 99.92%
May 2023100.0% uptime
Jun 202399.76% uptime
Jul 202399.92% uptime
Collab
99.92% uptime
May 2023 · 100.0%Jun · 99.76%Jul · 100.0%
May 2023100.0% uptime
Jun 202399.76% uptime
Jul 2023100.0% uptime

Mobile app

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Notice history

Jul 2023

Some documents are failing to render
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.

Jun 2023

Users may experience errors and delays in the cloud application due to an AWS outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We're monitoring the situation

Users may experience delays when rendering documents in the web application
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are working on a fix for this incident.

Some documents are not being able to render
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    Some documents are experiencing issues when trying to render.

    We are currently investigating this incident.

Users may experience delays when rendering documents in the web application
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We have deployed a fix for this issue

Document rendering and collaborative editing in the cloud is not working
  • Resolved
    Resolved

    We have deployed a fix and are monitoring the results

May 2023

Users may experience delays when rendering documents in the web application
  • Resolved
    Resolved

    This incident has been resolved

Users may see increased errors when loading the web application
  • Resolved
    Resolved

    A fix has been implemented and service is stable again.

May 2023 to Jul 2023