Sketch - Notice history

All systems operational

Mac app - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Web app - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Document Rendering - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Core service - Operational

100% - uptime
Sep 2021 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2021
Oct 2021
Nov 2021

Notice history

Nov 2021

Some collaboration features temporarily unavailable
  • Completed
    November 08, 2021 at 2:56 PM
    Completed
    November 08, 2021 at 2:56 PM

    Maintenance has completed successfully.

  • In progress
    November 08, 2021 at 2:20 PM
    In progress
    November 08, 2021 at 2:20 PM

    Maintenance is now in progress.

  • Planned
    November 08, 2021 at 2:15 PM
    Planned
    November 08, 2021 at 2:15 PM

    We are temporarily disabling the ability to see the presence of other users in documents and to follow their cursors and selections on our web and mac applications.

    We plan to re-enable this feature shortly and will post further updates as we progress.

Elevated error rates
  • Resolved
    Resolved

    We consider this resolved now.

  • Monitoring
    Monitoring

    We have applied a fix to the issue and error rates have dropped back to normal levels, we'll continue to monitor the situation

  • Investigating
    Investigating

    We are currently investigating an issue with elevated error rates.

Delayed document processing in Sketch cloud
  • Resolved
    Resolved

    The issue has been fixed and document processing is back to normal performance

  • Investigating
    Investigating

    We've encountered an issue and document processing may be delayed

Oct 2021

Degraded performance for Collab
  • Resolved
    Resolved

    Performance has remained stable since our fix and we consider this resolved now.

  • Monitoring
    Monitoring

    We implemented a fix and continue to monitor the results.

  • Investigating
    Investigating

    We are currently investigating occasional slowness in Sketch document collab.

Slowness in document rendering
  • Resolved
    Resolved

    We've fixed the problem causing the slowness in rendering and all systems are back to normal

  • Identified
    Identified

    Document rendering may be slower for some minutes. We've identified the issue and applied a fix for it

Sep 2021

Slowness in document rendering
  • Resolved
    Resolved

    We have implemented a fix and everything is operating normally.

  • Investigating
    Investigating

    We're experiencing an issue and document rendering may take longer than usual

Slowness in cloud and document rendering
  • Update
    Update

    We've confirmed the fix worked and everything is back to normal

  • Resolved
    Resolved

    We've applied a fix and are monitoring the status.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2021 to Nov 2021

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