Sketch - Document rendering outage – Incident details

All systems operational

Document rendering outage

Resolved
Major outage
Started almost 4 years agoLasted 30 minutes

Affected

Document Rendering

Major outage from 10:00 AM to 10:30 AM

Updates
  • Resolved
    Resolved

    The issue has been solved and all documents are being processed normally.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result. All the pending documents should be processed soon

  • Investigating
    Investigating

    Document rendering is not working at the moment. We are investigating the potential cause.