Sketch - Notice history

All systems operational

Mac app - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Web app - Operational

100% - uptime
May 2023 · 100.0%Jun · 99.76%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Document Rendering - Operational

100% - uptime
May 2023 · 100.0%Jun · 99.76%Jul · 99.92%

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May 2023
Jun 2023
Jul 2023

Core service - Operational

100% - uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2023
Jun 2023
Jul 2023

Notice history

View current status

Jul 2023

Some documents are failing to render
ResolvedPartial outage2 hours 3 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident.

Jun 2023

Users may experience errors and delays in the cloud application due to an AWS outage
ResolvedMajor outage1 hour 41 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We're monitoring the situation

Users may experience delays when rendering documents in the web application
ResolvedDegraded performance48 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Identified
    UTC
    Identified

    We are working on a fix for this incident.

Some documents are not being able to render
ResolvedDegraded performance59 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Investigating
    UTC
    Investigating

    Some documents are experiencing issues when trying to render.

    We are currently investigating this incident.

Users may experience delays when rendering documents in the web application
ResolvedDegraded performance53 minutes
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    UTC
    Identified

    We have deployed a fix for this issue

Document rendering and collaborative editing in the cloud is not working
ResolvedMajor outage
  • Resolved
    UTC
    Resolved

    We have deployed a fix and are monitoring the results

May 2023

Users may experience delays when rendering documents in the web application
ResolvedDegraded performance
  • Resolved
    UTC
    Resolved

    This incident has been resolved

Users may see increased errors when loading the web application
ResolvedPartial outage
  • Resolved
    UTC
    Resolved

    A fix has been implemented and service is stable again.

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