Notice history - Sketch - Status

Jun 2020

Jul 2020

Aug 2020

Jun 2020

Jul 2020

Aug 2020

Jun 2020

Jul 2020

Aug 2020

Jun 2020

Jul 2020

Aug 2020

Notice history

Aug 2020

Resolved
August 30, 2020 at 2:56 PM
Resolved
August 30, 2020 at 2:56 PM
Global network issues solved, we have been monitoring performance and everything is back to normal.
Monitoring
August 30, 2020 at 10:17 AM
Monitoring
August 30, 2020 at 10:17 AM
We are being adversely affected by the ongoing global network issues. As a result, some documents could fail to render correctly.

Resolved
August 30, 2020 at 10:14 AM
Resolved
August 30, 2020 at 10:14 AM
Planned downtime finished.
Monitoring
August 30, 2020 at 7:00 AM
Monitoring
August 30, 2020 at 7:00 AM
We are starting planned downtime for Sketch Cloud.

Resolved
August 06, 2020 at 7:37 AM
Resolved
August 06, 2020 at 7:37 AM
The issue has been fixed and all systems are back to normal.
Investigating
August 06, 2020 at 6:59 AM
Investigating
August 06, 2020 at 6:59 AM
Users can see an increased error rate and being unable to use cloud. We are working on a fix.

Jul 2020

Resolved
July 15, 2020 at 1:47 PM
Resolved
July 15, 2020 at 1:47 PM
Our engineers have deployed a fix for this issue and we are monitoring recovery.
Investigating
July 15, 2020 at 12:41 PM
Investigating
July 15, 2020 at 12:41 PM
Some of our customers can be affected by an issue that prevents some documents from being uploaded. We are investigating this issue.

Resolved
July 07, 2020 at 8:21 AM
Resolved
July 07, 2020 at 8:21 AM
Cloud platform could be slow or unresponsive. Our engineers have identified the problem and are working on a fix.

Jun 2020

Resolved
June 10, 2020 at 8:12 AM
Resolved
June 10, 2020 at 8:12 AM
The issue has been fixed and all systems are back to normal.
Investigating
June 10, 2020 at 7:41 AM
Investigating
June 10, 2020 at 7:41 AM
Degraded performance has been detected in Sketch cloud. Our engineers are investigating.

Jun 2020 to Aug 2020