Notice history - Sketch - Status

100.0% uptime

Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

Feb 2021

Mar 2021

Apr 2021

99.98% uptime

Feb 2021 · 99.94%Mar · 100.0%Apr · 100.0%

Feb 2021

Mar 2021

Apr 2021

99.98% uptime

Feb 2021 · 100.0%Mar · 99.93%Apr · 100.0%

Feb 2021

Mar 2021

Apr 2021

100.0% uptime

Feb 2021 · 100.0%Mar · 100.0%Apr · 100.0%

Feb 2021

Mar 2021

Apr 2021

Notice history

View current status

Apr 2021

No notices reported this month

Mar 2021

Resolved
March 25, 2021 at 10:30 AMUTC
Resolved
March 25, 2021 at 10:30 AMUTC
The issue has been solved and all documents are being processed normally.
Monitoring
March 25, 2021 at 10:18 AMUTC
Monitoring
March 25, 2021 at 10:18 AMUTC
We implemented a fix and currently monitoring the result. All the pending documents should be processed soon
Investigating
March 25, 2021 at 10:00 AMUTC
Investigating
March 25, 2021 at 10:00 AMUTC
Document rendering is not working at the moment. We are investigating the potential cause.

Feb 2021

Resolved
February 17, 2021 at 2:54 PMUTC
Resolved
February 17, 2021 at 2:54 PMUTC
The issue is now solved and all services are operational.
Monitoring
February 17, 2021 at 2:51 PMUTC
Monitoring
February 17, 2021 at 2:51 PMUTC
We implemented a fix and currently monitoring the result.
Investigating
February 17, 2021 at 2:30 PMUTC
Investigating
February 17, 2021 at 2:30 PMUTC
We are currently investigating this incident.

Resolved
February 16, 2021 at 6:53 PMUTC
Resolved
February 16, 2021 at 6:53 PMUTC
We were able to sort out the issue, and document rendering is back to normal.
Identified
February 16, 2021 at 5:05 PMUTC
Identified
February 16, 2021 at 5:05 PMUTC
Document rendering is affected due to an issue with a third-party provider. Users may see slower processing times and a higher failure rate when processing documents in the cloud.

Our engineers have identified the problem and are working on mitigation measures while waiting for the third-party to fix the issue.

Feb 2021 to Apr 2021